Support
Ask the community
Explore app questions, bug reports, ideas, and feedback in the Loquus community. Use email for private support.
Need help installing the beta?
Follow our complete guide for iPhone, iPad, or Android, including what to do if a step doesn’t work.
Open the installation guide ↗Loquus for iOS
Contact
For anything not answered below, questions, bugs, feedback, or anything else, email loquuslanguage@gmail.com. If you're reporting a problem, it helps to mention your device, iOS version, and which language you were learning.
Common questions
How do I get more than 3 lesson starts a day?
Loquus Plus removes the daily lesson start limit, and also unlocks section reviews, the Arcade, and each unit's capstone lessons. Open the upgrade screen in the app to see current subscription options, prices, and any trial available to your account.
How do I manage or cancel my Loquus Plus subscription?
Subscriptions are billed and managed entirely by Apple. On your device, open Settings, tap your name at the top, then Subscriptions, and select Loquus. Canceling stops future renewals; it doesn't refund the current period. Loquus itself has no way to see or change your billing, since all payment handling happens on Apple's side.
Which languages does Loquus support?
Spanish, French, German, Italian, Portuguese, Russian, Arabic, Hindi, Japanese, Korean, Mandarin Chinese, English, and Dutch, including a separate Belgian Dutch track.
Is my data private? Where is it stored?
Everything Loquus knows about your learning stays on your device. There's no account and no Loquus server. The one exception is an issue report you choose to send from inside the app: it goes to an Apple managed iCloud inbox so I can look into the problem. See the Privacy Policy for the full details.
I found a bug, or a lesson looks wrong.
Please email loquuslanguage@gmail.com with what you were doing when it happened. Screenshots help a lot.